Notice: Please note that we are away between 21st Nov - 1st Dec 2024. Any orders placed between this time will be shipped on 2nd December with the exception of Grain-free food orders, which will still be shipped during this period. FREE SHIPPING on all UK orders over £25.00
Privacy Policy
Dog Stop is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website (www.dogstopshop.co.uk) or make a purchase from us.
Information We Collect
We collect the following types of personal information:
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Order Information: When you place an order, we collect your name, shipping and billing address, email address, phone number, and payment information.
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Account Information: If you create an account on our website, we collect your name, email address, and password.
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Device Information: We automatically collect information about your device, such as your IP address, browser type, and operating system.
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Browsing Information: We collect information about your browsing behavior on our website, including the pages you visit and the products you view.
How We Use Your Information
We use your personal information for the following purposes:
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Fulfillment of Orders: To process and ship your orders.Customer Service: To respond to your inquiries and resolve issues.
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Payment Processing: To process payments for your purchases.
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Marketing and Promotions: With your consent, to send you marketing emails about our products and promotions.
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Website Improvement: To analyze website traffic and improve user experience.
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Fraud Prevention: To protect against fraudulent activity.
Sharing Your Information
We may share your personal information with third-party service providers who help us operate our business, such as:
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Payment Processors: To process payments for your orders.
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Shipping Carriers: To ship your orders.
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Email Marketing Services: To send you marketing emails.
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We may also share your information if required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
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Your Rights
You have the right to:
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Access: Request access to your personal information.
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Correction: Request correction of any inaccurate personal information.
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Erasure: Request erasure of your personal information.
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Restriction: Request restriction of processing your personal information.
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Data Portability: Request data portability of your personal information.
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Object: Object to processing of your personal information.
To exercise these rights, please contact us at dogstop.enquiries@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at dogstop.enquiries@gmail.com.